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Please Note: Beekeeping Supplies
are by Appointment / Local
Pickup Only
Shipping or
delivery arrangements may be made with minimum orders and certain products. |
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| Beekeeping Supplies and Products
Are Local
Pick Up Only (at this time) Except Special Orders Shipping or
delivery arrangements may be made with minimum orders and certain products. |
We double check all hives and nucs prior to marking them ready for pick up
and rarely have issues, but we are human and prone to mistakes and bees are
live animals and prone to change from one day to the next. Therefore we have
the following policy and will replace or exchange a
colony if we are notified of an issue right away. Waiting more than a week
to report an issue is not considered right away.
Cancellation, Refund and Return Policy:
Honey bees are livestock, therefore they are
subject to conditions and other factors that effect their health such as;
diseases, pesticides, temperatures, etc. and since we have no control over the
conditions the bees are subjected to once they leave our property, we can
not be responsible for incidents or accidents after they leave our
possession. For these reasons, you are more than welcome to do hive inspections before leaving our property.
Should you decide to waive the pick up day inspection, we simply ask that you please report any issues within 48 hours of receiving your bees.
Since we must make all necessary arrangements and commitments to secure
everything needed to fill orders, from equipment to reserving bees to
securing queens from preferred out of state breeders, etc., we have the following cancellation policy:
Cancellation of Orders: All
cancellations for refunds must be requested in writing within seven (7) days from the time the order is placed. A 10% processing fee will be applied to all cancellation requests filled after the seventh day of the order and will be processed as time permits.
Returns for Supplies and Gear: If there is any issue with any equipment, supplies or gear, please let us know within seven (7) days of the receipt of the product and we will arrange for an exchange. All requests for a refund filled after this time are subject to a 10% restocking fee. |
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