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Click Here for detailed instructions - The Do's & Do Not's and a sample of the email you will receive the Monday before your scheduled pickup date:
The process for ordering honey bees from us has changed due to the COVID-19 issues. The current process is as follows.
Please read this entire section before placing an order. By placing an order for bees, you are acknowledging and agreeing to this process.
First off, PLEASE add beekeeper@thebeeplace.com to your email contacts. Otherwise you may not notice a message from us for scheduling your pickup appointment, as some service providers filter bulk email automatically. Always check your spam/junk mail folder for missing notices.
The Summer Bees page also contains important information and is good to review and understand prior to transporting bees in the heat.
This is an evolving process that we have found works best for everyone - mainly the bees.

1. Select the item format, the genetics and pickup date / location that will best suit your needs and schedule.
        (Please visit
Honey Bees For Sale and Types of Bees pages for details.)

2. Once decided on an item, please include the email address you wish for us to use to contact you to schedule your appointment for pickup. Then use the item's "Add to Cart" button to place an item of your choice into the virtual shopping cart.  You will have the option to increase the number of each item on the shopping cart page. You will also have the option to "continue shopping" after adding an item to your cart.

3. Pay for your order using your choice of either a.) PayPal account balance, or b.) any major credit card (if you do not have or do not wish to use a PayPal balance). Since all of our website payments go through the highly secure PayPal system, you will receive an email receipt for your order with the details of your order. Please check your receipt for accuracy and to make sure your payment covered everything you intend to purchase. For security reasons, we never see your personal information or card number. We will contact you using the email address you provide if we have any questions.

4. The Monday before your pickup date we get the current local weather forecast for the weekend ahead and determine the best of our locations to use for pickup. We will then send an email to schedule an appointment time. Responding to this email request within 48 hours will allow us ample time to complete appointments and prepare orders so everything is ready when you arrive. If we do not get a reply within 48 hours, we may need to reschedule your order pickup for a later date. If you do not receive your appointment email by the Monday prior to your pickup date, please check your spam or junk mail folder. If you still do not have a message from us, please email us on Tuesday to schedule your appointment time. Since we have multiple locations and we do not want you to end up at the wrong address, we DO NOT provide the address until you confirm your appointment via email.

5. When we receive your reply, we will provide the address and basic pickup information. Please understand that the address is not on our website and a google search may take you to the wrong location - please be patient and follow the above steps to avoid complications.

Please note: If you are not a seasoned beekeeper and have multiple questions about taking care of your bees, please order and plan to attend the Beekeeping Class. While we love to talk about bees and we realize new beekeepers have a lot of questions, we also realize the question and answer sessions can get lengthy and cause delays in loading orders for other customers. Therefore, we offer a low priced Beekeeping Basics group class where all of your questions can be answered as well as getting some hands on experience over an active hive. We also invite you to visit the Honey Bee Educational Information & Resources page for basic information and links to videos and downloads you will find helpful when starting down the path of keeping bees.

Also note: We also offer Beekeeping Supplies, that we can have ready when you pick up your bees - as long as you order the supplies when you order your bees. Keep in mind that in the spring, the beekeeping suppliers are like stores at the mall during Christmas shopping season. Ordering several months in advance is advisable. Many items are sold out and/or backordered during peak seasons. Waiting to place an order may result in waiting to pickup an order.

We double check all hives and nucs prior to marking them ready for pick up and rarely have issues, but we are human and prone to mistakes and bees are live animals and prone to change from one day to the next. Therefore we have the following policy and will replace or exchange a colony if we are notified of an issue right away. Waiting more than a week to report an issue is not considered right away.
Cancellation, Refund and Return Policy:
     Honey bees are livestock, therefore they are subject to conditions and other factors that effect their health such as; diseases, pesticides, temperatures, etc. and since we have no control over the conditions the bees are subjected to once they leave our property, we can not be responsible for incidents or accidents after they leave our possession. For these reasons, under normal conditions, we recommended hive inspections before loading and leaving our property and signing off on the order received documents.
    However, with COVID-19 safety concerns, we will honor and respect and waive the pick up day inspections and ask that you please report any issues within 48 hours of receiving your bees. For anyone that has a long way to travel, we would prefer to go through the hives before you leave so in the event of an issue, we can correct it prior to leaving with your order.
     Since we must make all necessary arrangements and commitments to secure everything needed to fill orders, from equipment to reserving bees to securing queens from preferred out of state breeders, etc., we have the following cancellation policy:

Cancellation of Orders: All cancellations for refunds must be requested in writing within seven (7) days from the time the order is placed. A 10% processing fee will be applied to all cancellation requests filled after the seventh day of the order and will be processed as time permits.

Returns for Supplies and Gear: If there is any issue with any equipment, supplies or gear, please let us know within seven (7) days of the receipt of the product and we will arrange for an exchange. All requests for a refund filled after this time are subject to a 10% restocking fee.

Click Here for detailed instructions - The Do's & Do Not's and a sample of the email you will receive the Monday before your scheduled pickup date:

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